Get Started with Ledger — Ledger.com/start

Why use Ledger?

Ledger hardware wallets keep your private keys offline in a secure element so transactions can be signed on the device itself. Combined with Ledger Live, you can buy, swap, stake, and track supported assets while staying in control of your keys. The steps below focus on security basics anyone can follow.

Before you begin

Unbox & verify

• Make sure the packaging is intact and the device looks new.
• Never use a device that already contains a recovery phrase.

What you need

• Your Ledger device (Nano series or Stax).
• A computer or smartphone with internet.
• 15–30 minutes in a calm environment.

Step‑by‑step setup

1) Visit the official portal

Open https://www.ledger.com/start and choose your device to see tailored instructions.

2) Install Ledger Live

Download Ledger Live for your operating system from the same page. Do not use search‑engine ads; always type the URL or use the links on this page.

3) Initialize your device

1. Power on, set a secure PIN on the device.
2. Generate a new recovery phrase on the device screen and write it on paper cards.
3. Confirm the phrase by selecting the words on the device.

Pair with Ledger Live

Open Ledger Live, select Set up a new device, then follow the prompts to add accounts for the assets you hold.

Tip:

Update the firmware only through Ledger Live after verification checks complete.

Security essentials

Golden rules

• Keep your recovery phrase offline and stored in separate, safe locations.
• Verify receiver addresses on the device screen before confirming.
• Use a strong device PIN and enable passphrase features only if you fully understand them.
• Regularly check Ledger.com/start for official guidance.

Phishing radar

• Ignore unsolicited DMs or popups claiming wallet issues.
• Check the domain carefully: it must be ledger.com.

Troubleshooting & recovery

Common hiccups

• Device not detected? Try another USB cable/port or update Ledger Live.
• App install fails? Ensure sufficient device storage and retry.
• Wrong address format? Add the right account type for the network you use.

Lost or damaged device

Replace the device and recover using your 24 words on the new device. Keep your phrase secured and private at all times.

Need official help?

Start at Ledger.com/start to reach verified support links.

Frequently asked questions

Is Ledger Live required?

Ledger Live is the recommended companion app for managing accounts, installing apps, and updating firmware. Some advanced users may use third‑party tools, but beginners should stick to the official flow.

Where do I buy a device?

Purchase from the official store or trusted retailers listed from the official portal: Ledger.com/start.

Can I stake or swap?

Many assets support staking or swapping in Ledger Live or through integrated partners. Support varies by coin; consult the compatibility info via the official links.

How do I verify an update is genuine?

Initiate updates only through Ledger Live. Check the device prompts and do not approve anything that looks unfamiliar.

Best practices for long‑term safety

Backups done right

• Write the recovery phrase clearly; avoid photos or cloud storage.
• Consider metal backup plates for durability against water/fire.

Network hygiene

• Keep your OS and browser updated.
• Use a password manager and unique passwords.
• Enable two‑factor authentication on exchange accounts.

Official links (redundant access for safety)

All buttons below open the same verified destination to help you avoid fake sites. Use any of them.

Share & print

One‑page handout

Use your browser’s Print option to export this page as a PDF handout for training or onboarding.

Attributions

This guide is an independent educational overview designed to complement the official instructions provided at Ledger.com/start.